Refund Policy

To be eligible for a full refund you must submit your written request no later than 3 days (72 hours) prior to the start of the course.

Requests should be made to contact@excelsiumprep.com.

Subject: “REFUND REQUEST [CLASS START DATE – CLASS START TIME (EASTERN TIME)]

Ex: “REFUND REQUEST 05/28/2022 – 7:00 ET

Please include your name and purchase confirmation number.


Partial refunds:

DUE TO EACH CLASS CONSISTING OF LIMITED SEATS (MAX. 10) AND AGREEMENTS WE HAVE WITH OUR PARTNERS TO PROVIDE YOU WITH THE BEST PRACTICE MATERIALS, ALL REQUESTS MADE WITHIN 3 DAYS (72 HOURS) OF THE BEGINNING OF THE COURSE ARE SUBJECT TO A REFUND MINUS $639 FEE THAT ACCOUNTS FOR THE ACTIVATED PRACTICE MATERIALS ($539 value) + $100 PENALTY FOR OCCUPYING A CLASS SEAT.

YOU WILL KEEP THE NONREFUNDABLE SUBSCRIPTIONS TO UWORLD AND ALTIUS.

ONCE COURSE BEINS, REFUND REQUESTS ARE SUBJECT TO THE $639 FEE + $13/EACH HOUR OF THE COURSE ELAPSED.